We are from the Matses tribe. matsesHerbs.com store was founded in 2017. We believe that teaching plants can help humanity grow. As parents, our goal is to help save this knowledge for later generations.

We are in the Amazon – Peru and we feel blessed to be able to share the best of both worlds.

When you enter the website, the connection is protected by SSL. When placing your order with us, your personal information is completely secure. All personal information you provide is transmitted via 256-bit Secure Socket Layer (SSL) technology. Your personal information is contained behind secure networks to keep the information confidential.

Yes. We have thousands of direct jungle products, without intermediaries and at the best price. If you are looking for a product and cannot find it in our store, Contact us “we have it for you”. When you submit and confirm your order, we will immediately prepare and reserve the items in your order, allowing you to ship them immediately after receiving payment.

We guarantee that our products are fresh, genuine, correctly identified and meet common standards. We cannot guarantee the effectiveness of the product in relation to a particular use or purpose.

Yes. All packages are shipped tracked, meaning the package can be tracked, requires a signature, and will be returned to us if it is undeliverable. Therefore, your orders are shipped quickly and securely, and will not be lost or given to the wrong person. After your order is shipped, we will send you tracking details. It may take up to 48 hours before tracking data is visible.

His number has not been found at this time. It may not be in the system yet. Please try again later. This may be due to several reasons:

The carrier has not entered tracking information into their system.

Generally, after the sender sends the package, the package will be processed by the carrier and enter tracking information. There may be a delay between scanning and tracking availability on your systems. Processing typically takes a few days, therefore tracking information may not appear online immediately; Please try again later.

We rarely encounter the loss of our packages. When it cannot be delivered, it will always be returned to us. Shipping can take up to 5 weeks before a package is returned.

When in transit for long periods of time, herbs can dry out and lose their value. We do not replace returned products. Because of this, we cannot guarantee a full refund for returned orders. Refunds are assessed on a case-by-case basis.

Yes, you can enter the delivery address during checkout. Send message to someone else, request recipient’s email address, send email with instructions to recipient.